Probably you are not surprised by the title of this blog associating the Affordable Care Act with technology, it would not be the first time this happens. The technological challenges faced by the healthcare.gov site at its launch were heavily publicized. In fact that event was the reason we started…

You finally developed a Cloud strategy, shopped for an IaaS/PaaS that provides the services you need, with the compliance levels you require and at the most competitive prices you can find. Off to the races. You can now focus on the core of your business and worry less about IT…

This is our third and final installment in the series, I would, retrospectively thinking, call: “Is this the best we can do?” This series is based on several metrics from a 2016 Enterprise Management Associates Network Management Megatrends Report and it brings to light sobering statistics. In “The Scary 40%”…

In our last blog we talked about “The Scary 40%”, representing the percentage of issue raised by customer yet invisible to the networking team. This is a rather sobering statistic showing how little we really know about our infrastructure and the services that run on top of it. We argued…

40% of the network issues experienced by users are not seen by the network team. This is a shocking statistic for anyone who has not walked into the shoes of a network engineer lately. Sadly this is the case for a good part of the IT leadership and all the…